c After 3 minutes, the setup should be completed. The phone should display the mobile signal with Carrier Name and 3G or LTE symbol. You can now use the internet service. If you still unable to, please restart the mobile phone.
d APN will be set automatically in most countries. If you are unable to access the internet, please check if the APN is set correctly. Manual APN setup may be required in some destinations such as South America, please refer to our
APN & Carrier list and the setting up procedures at the following.
e If the connection failed, it may be due to the poor mobile coverage at the current location, please restart the mobile phone at other location.
f When you travel across the border to another country, you may need to restart the mobile phone twice.
g Some mobile phone models are unable to search and select the network automatically, you may need to select the Carrier network manually, please refer to our
APN & Carrier list and the setting up procedures at the following.
h If you are still unable to use the data service or connect to the 4G network (where applicable), please restart the mobile phone.
i When switching to other SIM card from AIRSIM, please remember to turn off data roaming function to avoid unnecessary roaming charges.
APN Setup
Please follow the steps at the following to check if the APN is set up correctly. Some countries may require APN to be set up manually. Please refer to the follow steps.
Step 1:Settings > Wireless and Network > More